Bookings Co-ordinator wanted at Decode Equipment Hire. The job involves assisting with preparation of individual quotes for specific jobs, and caring out all the administrative aspects of each job.
The ideal candidate will need to understand the cost effective and practical methods of scheduling work through the facility. They will contribute to the management of each job as it moves through the facility. Assist with identifying opportunities to sell extra services to clients, while working within the client's budget schedule on each job. They will closely follow the progress of each job, specifically helping to monitor client satisfaction with the processes involved.
Knowledge and Skills:
Be confident in the use of office software applications, and data base applications.
Take enquiries from email, the website, phone or in person
Establish the client's needs and with the help of the technical team establish and advise on the workflow and produce the quotation
Negotiate on quotations to suit budgets and delivery and confirm the booking.
Communicate with clients as to the progress of their job as it goes through each of the stages to completion
Be concise, efficient, clear thinking and smart.
To ensure all incoming calls are answered in a timely manner.
Have a good eye for detail.
Desire, hunger and inner-drive to succeed.
Be a friendly, professional, systematic person with very good 'people skills'.
Be able to work effectively as a member of a team and, as required, independently.
Be calm in changing, stressful, pressured situations and enable others to be the same.
Be flexible but effective about personal time - management.
A good deal maker, with experience of negotiating with assertive clients.
A sense of humour and light touch.
Proficient English written and oral skills
Have experience of service delivery in a changing environment.
Collate information for invoicing.
Research, negotiate rates and manage leads.
General administration and filing when necessary
Start date: Immediate
Salary: depending on experience (Review after 6 months).
Send Your CV. Please do not call the office regarding this position.
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